Service Not Improving "As Expected": Microsoft Outage Continues For 12 Hours

Microsoft's efforts to improve serviceability are not working "as expected", the company said in latest update on the global outage that has been on for over 12 hours now. The company is looking for alternative solutions."We've monitored the status of the changes applied to improve serviceability and confirmed they're not taking as expected.

We're identifying alternate workstreams that can be applied to increase capacity in the face of sustained traffic management imbalances," Microsoft said in a post on X.The company further added that it is working to "alleviate impact, address current blocker, and return portions of service infrastructure back to a healthy state."We're continuing to work on recovering our frontend servers while implementing further traffic optimization actions to improve service stability and increase capacity. A more comprehensive update can be found at MO1550821 in the Microsoft 365 admin center, as well as https://t.co/pYdahqxDv3 if the admin center is not available to you.