The hidden cost of global flight disruptions

A new survey quantifies the financial and emotional toll of flight disruptions, pointing to a widening gap between passenger rights on paper and passenger experience in practice.

Nearly eight in 10 travelers experienced a flight disruption in the past year, and for most the damage went well beyond the inconvenience itself.

This is a short excerpt. EkJhalak links out rather than reproducing other newsrooms’ work — continue at Politico Europe.